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Payment methods

Payment methods

For Business
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An organization needs to send employees on a business trip, but this is associated with additional reporting that overloads the accounting department? We have a solution! Pay for an air ticket on our website using an invoice issued to your organization.

ALROSA Airlines together with its partner - the payment system Invoicebox (OOO "United Settlement Center") - offers legal entities and individual entrepreneurs to pay for air tickets by bank transfer using an invoice.

Instructions for payment via Invoicebox

1

Book a ticket and the necessary additional services on the ALROSA Airlines website. When placing an order, select "Payment for legal entities" as the payment method. Agree to the terms of service and click the "Pay" button.

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2

After selecting the payment method, you will be redirected to the payment page Invoicebox, where you will be asked to generate and download an invoice. To do this, you must fill in the payer's details: TIN, name and legal form of the organization or full name of the individual entrepreneur, address of location, contact information. On the payment page, you will be asked to generate and download an invoice. The invoice file will also be sent to the e-mail specified when booking the ticket. Invoices for payment of bookings, received by customers, are issued by our partner - Invoicebox (OOO "ORC"). An additional service fee may be charged when providing the service.

3

After payment has been received on the invoice or after funds have been successfully blocked on the card, a payment confirmation and an electronic ticket receipt will be sent to the email address specified during the booking.

4

You can request accounting documents by clicking on the link in the e-mail confirming the payment of the invoice. Additional information on reporting can be found on the website of our partner by link.

When should I pay the invoice?

Please note that the invoice must be paid within the timeframe specified on the invoice.

Important

The reservation must be paid no later than the deadline specified in the invoice. If the departure date is less than 3 days or there are restrictions on the booking period of the applicable fare, a guarantee blocking of funds on the bank card for the booking amount will be required to issue the invoice. You will be notified of the need for a guarantee blocking by an additional message from the service. After the guarantee blocking is carried out, the ticket and the invoice for payment of the reservation will be issued simultaneously, and the payment term for the invoice will increase to 4 calendar days. After payment is made from the account of a legal entity, the funds on the card will be completely unblocked. The unblocking period for funds depends on the issuing bank that issued the card that was used to pay for the air tickets, and can be up to thirty working days.

What if an employee’s business trip is cancelled?

A detailed refund procedure is described on the website of our partner by link. The funds will be returned to the bank account of the enterprise from which the payment was made, within three banking days from the moment the airline issues the ticket refund. If a ticket is presented for refund, for which a guarantee blocking of funds has been made, but the invoice has not been paid at the time of the refund, the money will be debited from the card, and then the refund amount will be transferred back to the card. Important: The refund amount is calculated in accordance with the fare application rules.

The service is provided by our partner, United Settlement Center LLC