Statuses and privileges

Statuses

Depending on the status in the Diamond Mile loyalty program, participants may be granted advanced privileges. The status is assigned upon fulfillment of one of the conditions - collecting a certain number of miles or flights on ALROSA Airlines flights during the one year. There are three statuses:

Silver

10 000 MILES
10 FLIGHTS

Gold

25 000 MILES
25 FLIGHTS

Diamond

40 000 MILES
40 FLIGHTS

Privilege

Privileges	Silver	Gold	Diamond
Additional status miles for flights	5%	10%	15%
Free seat selection in the cabin*
Priority service at company offices
Issuance of the "Baggage for Miles" service
Free provision of a comfortable seat**
Increased baggage allowance		+1 place up to 23 kg	+1 place up to 23 kg
Access to luxury lounges***

• * During online check-in, provided the participant's card personal number is included in the booking.

• ** During online check-in, provided the participant's card personal number is included in the booking, and subject to availability of more comfortable seats at the time of online check-in.

• *** The privilege is provided if the personal number of the member card is present in the booking. The service is not provided on flights operated by An-24 and An-38 aircraft. To use the "Increased baggage allowance" privilege, the passenger should in advance contact the service center of the "Diamond Mile" program (indicating the personal number of the member card and ticket number) or apply for this privilege at the Mirny, Polyarny airports, as well as at the airline's ticket offices in the cities of Mirny, Udachny, Aikhal and Lensk. Please note that registration of the privilege through the Diamond Mile program service center is possible from 08:00 to 12:00 Moscow time on weekdays. Please, register the privilege in advance. For more information, see the Program Rules (paragraphs 4.2.10.1–4.2.10.3).

• *** Provided the participant's card personal number is included in the booking. VIP lounges are available at the following airports: Mirny, Irkutsk, Novosibirsk, Sochi, Moscow (Vnukovo), Saint Petersburg (Pulkovo).