No. | Types of Services | Unit | Cost |
---|---|---|---|
1 | Consultation on choosing the optimal route | ₽/service | 100 |
2 | Seat reservation according to one-time requests from corporate bodies (charged for each seat, non-refundable) | ₽/seat | 390 |
3 | Seat reservation according to one-time requests for groups of children and schoolchildren (charged for each seat, non-refundable) | ₽/seat | 220 |
4 | Seat reservation (charged for each seat, non-refundable) | ₽/seat | 220 |
5 | Volume reservation for the carriage of cargo or excess baggage (except for official cargo of JSC ALROSA Airlines, non-refundable) | ₽/seat | 330 |
6 | Ticketing (air) in any route for JSC ALROSA Airlines's flights | ₽/ticket | 580 |
7 | Ticketing (air) in any route for third party carrier's flights | ₽/ticket | 660 |
8 | Flight ticket exchange | ₽/ticket | 790 |
9 | Flight ticket refund | ₽/ticket | 790 |
10 | Confirmation of the passenger's flight | ₽/пролет | 530 |
11 | Onboard seat selection | ₽/per segment | 200-2000 |
12 | Comfort onboard-seat selection | ₽/per segment | 1500/3500 |
13 | Extra comfort seat (business class seats) during check-in time | ₽/per segment | 5500 |
14 | Service fee for ticketing of unaccompanied children aged 6 to 12 years, 12 to 16 years | ₽/per segment | 5000 |
15 | Changing passenger data | ₽/ticket | 1200 |
16 | Fee for information technical service | ₽/per segment | 260 |
17 | Ticketing (railway) | ₽/ticket | 500 |
18 | Railway ticket refund | ₽/ticket | 500 |
19 | Special baggage fee (Diamond Mile; charged per piece, non-refundable) | ₽/segment | 499 |
20 | Seeking for an optimal fare of Aeroexpress (railway) ticket | ₽/ticket | 50 |
21 | Fee for a voluntary refund of Aeroexpress (railway) ticket | ₽/ticket | 110 |
22 | Issue of documented information (certificate; within 5 working days) | ₽/certificate | 550 |
23 | Issue of documented information (express certificate; during the business day) | ₽/certificate | 1100 |
24 | Certificate of unavailable onboard seats due to full capacity on JSC ALROSA Airlines's flight (within 3 working days) | ₽/certificate | 550 |
25 | Providing of documented information on train movements without issuing a travel document (certificate; within 3 working days) | ₽/document | 300 |
26 | Certificate of rail ticket cost (within 3 working days) | ₽/document | 300 |
27 | Freight bill issuance fee (except for cargo 200/100, cinerary urn) | ₽/document | 720 |
28 | Fee for a voluntary refund of an freight bill (except for cargo 200/100, cinerary urn) | ₽/document | 720 |
29 | Freight bill issuance fee for return loading certificates | ₽/document | 1320 |
30 | Boarding pass issuance fee (taxi) fee (taxi) | ₽/boarding pass | 500 |
31 | Itinerary receipt (ETKT) copy issuance | ₽/1 sheet | 300 |
32 | Receipt copy (from the fiscal data operator personal area) | ₽/receipt | 330 |
33 | Documents copying | ₽/1 sheet | 50 |
34 | Service fee for issuance additional services of third-party airlines: | ||
34.1. | — handling document for pets/birds transportation | ₽/service | 300 |
34.2. | — excess baggage advance payment | ₽/service | 300 |
34.3. | — onboard seat selection | ₽/service | 300 |
34.4. | — sports equipment transportation (hockey / snowboard / ski equipment) | ₽/service | 300 |
34.5. | — transportation of various types of weapons (hunting, traumatic, pneumatic, bladed, firearms, game weapons) | ₽/service | 300 |
34.6. | — other additional services | ₽/service | 300 |
* | VAT icluded - according with Article 164 of the Tax Code of the Russia |
No. | Types of Services | Unit | Cost |
---|---|---|---|
1 | Consultation on choosing the optimal route | ₽/service | 100 |
2 | Seat reservation according to one-time requests from corporate bodies (charged for each seat, non-refundable) | ₽/seat | 390 |
3 | Seat reservation according to one-time requests for groups of children and schoolchildren (charged for each seat, non-refundable) | ₽/seat | 220 |
4 | Seat reservation (charged for each seat, non-refundable) | ₽/seat | 220 |
5 | Volume reservation for the carriage of cargo or excess baggage (except for official cargo of JSC ALROSA Airlines, non-refundable) | ₽/seat | 330 |
6 | Ticketing (air) in any route for JSC ALROSA Airlines's flights | ₽/ticket | 630 |
7 | Ticketing (air) in any route for third party carrier's flights | ₽/ticket | 790 |
8 | Flight ticket exchange | ₽/ticket | 790 |
9 | Flight ticket refund | ₽/ticket | 790 |
10 | Confirmation of the passenger's flight | ₽/пролет | 530 |
11 | Onboard seat selection | ₽/per segment | 200-2000 |
12 | Comfort onboard-seat selection | ₽/per segment | 1500/3500 |
13 | Extra comfort seat (business class seats) during check-in time | ₽/per segment | 5500 |
14 | Service fee for ticketing of unaccompanied children aged 6 to 12 years, 12 to 16 years | ₽/per segment | 5000 |
15 | Changing passenger data | ₽/ticket | 1200 |
16 | Fee for information technical service | ₽/per segment | 260 |
17 | Ticketing (railway) | ₽/ticket | 500 |
18 | Railway ticket refund | ₽/ticket | 500 |
19 | Special baggage fee (Diamond Mile; charged per piece, non-refundable) | ₽/segment | 499 |
20 | Seeking for an optimal fare of Aeroexpress (railway) ticket | ₽/ticket | 50 |
21 | Fee for a voluntary refund of Aeroexpress (railway) ticket | ₽/ticket | 110 |
22 | Issue of documented information (certificate; within 5 working days) | ₽/certificate | 550 |
23 | Issue of documented information (express certificate; during the business day) | ₽/certificate | 1100 |
24 | Certificate of unavailable onboard seats due to full capacity on JSC ALROSA Airlines's flight (within 3 working days) | ₽/certificate | 550 |
25 | Providing of documented information on train movements without issuing a travel document (certificate; within 3 working days) | ₽/document | 300 |
26 | Certificate of rail ticket cost (within 3 working days) | ₽/document | 300 |
27 | Freight bill issuance fee (except for cargo 200/100, cinerary urn) | ₽/document | 720 |
28 | Fee for a voluntary refund of an freight bill (except for cargo 200/100, cinerary urn) | ₽/document | 720 |
29 | Freight bill issuance fee for return loading certificates | ₽/document | 1320 |
30 | Boarding pass issuance fee (taxi) fee (taxi) | ₽/boarding pass | 500 |
31 | Itinerary receipt (ETKT) copy issuance | ₽/1 sheet | 300 |
32 | Receipt copy (from the fiscal data operator personal area) | ₽/receipt | 330 |
33 | Documents copying | ₽/1 sheet | 50 |
34 | Service fee for issuance additional services of third-party airlines: | ||
34.1. | — handling document for pets/birds transportation | ₽/service | 300 |
34.2. | — excess baggage advance payment | ₽/service | 300 |
34.3. | — onboard seat selection | ₽/service | 300 |
34.4. | — sports equipment transportation (hockey / snowboard / ski equipment) | ₽/service | 300 |
34.5. | — transportation of various types of weapons (hunting, traumatic, pneumatic, bladed, firearms, game weapons) | ₽/service | 300 |
34.6. | — other additional services | ₽/service | 300 |
* | VAT icluded - according with Article 164 of the Tax Code of the Russia |
No. | Types of Services | Unit | Cost |
---|---|---|---|
1 | Issuing air tickets on the website alrosa.aero | rub/ticket | 300 |
2 | Voluntary flight cancellation (exchange of air ticket) on alrosa.aero | rub/ticket | 600 |
3 | Refund of air tickets on the website alrosa.aero | rub/ticket | 600 |
4 | Seat selection on the plane | rub/per segment | 200-2000 |
5 | Selection of a comfortable seat on the plane | rub/per segment | 1500-3500 |
6 | Issuing a premium air ticket under the "Diamond Mile" program on the website alrosa.aero | rub/per segment | 2000 |
7 | Exchange (premium air ticket under the "Diamond Mile" program) on the website alrosa.aero | rub/ticket | 2500 |
8 | Refund of a premium air ticket under the "Diamond Mile" program on the website alrosa.aero | rub/ticket | 2000 |
* | the cost of services includes VAT in accordance with Article 164 of the Tax Code of the Russian Federation |
When arranging transportation or additional services, the agent may charge additional fees (for example, a fee for registration at the departure airport, a fee for information technology support, etc.). Check the information before arranging air transportation.