Questions and answers

Unfortunately, the aircraft operated by the company are not equipped with baby bassinets. Accordingly, this service is not provided.

Smoking cigarettes, including electronic ones, is prohibited on all ALROSA Airlines flights.

During the flight, passengers are allowed to use only mobile phones, tablets, e-books, electronic watches, portable photo and video cameras, and other electronic devices that do not have a GSM/Wi-Fi/Bluetooth data exchange function or are switched to autonomous operation mode (airplane mode), with the exception of: radio stations, radio receivers, wireless headphones. We draw the attention of passengers to the mandatory compliance with the Rules for the transportation of lithium batteries, gadgets and accumulators.

Rows with increased seat pitch are located near the emergency exits leading to the aircraft wing. Their location and numbering depend on the aircraft configuration. For more information, please contact the contact center at 8 800 500 50 95 (free call within Russia).